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    Endy® Sheets Warranty

    Your new Endy® Sheets are covered by a 1-year Limited Warranty.

    Your new Endy® Sheets are covered by a 1-year Limited Warranty.

    Your Responsibility

    The Endy Sheets warranty covers the original purchaser of any Endy Sheets who is located in Canada. Any warranty, or implied warranty, is only valid for the period of time the Sheet Set is owned by the original purchaser of the Sheet set. The original purchaser, for the purposes of this warranty, will be the individual whose details are associated with the ecommerce purchase. Please retain a copy of the receipt which was sent to the email address on record.

    What is covered in the warranty

    Covered Not Covered

    Any physical flaw in the sheets despite normal usage and proper handling.

    Normal wear and tear as a result of washing and normal use.

    Comfort preference.

    Physical abuse or damage, including but not limited to stains, burns, tears, cuts, or liquid damage resulting from use by customer; provided, that the defect is caused by such abuse or damage.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is any way sold as “used” or any other similar wording indicating the product is not “new”.

    Covered Not Covered

    Any physical flaw in the sheets despite normal usage and proper handling.

    Normal wear and tear as a result of washing and normal use.

    Comfort preference.

    Physical abuse or damage, including but not limited to stains, burns, tears, cuts, or liquid damage resulting from use by customer; provided, that the defect is caused by such abuse or damage.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is any way sold as “used” or any other similar wording indicating the product is not “new”.

    Sheets Specifications

    Replacements

    Except for the terms provided above, Endy will not charge the purchasers to repair or replace purchaser’s sheets if they are deemed defective during the length of this 1-year Limited Warranty. No new warranty will be provided for the replacement product. The warranty approval process is up to Endy’s sole discretion, and not up to the customer’s interpretation of our warranty policy.

    Disclaimer, limitation on liability

    TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE MATTRESS IS PROVIDED “AS IS” AND THIS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME PROVINCES OR TERRITORIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

    SOME PROVINCES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM PROVINCE TO PROVINCE AND JURISDICTION TO JURISDICTION.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED MATTRESS WARRANTY, IN NO EVENT WILL ENDY OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE MATTRESS OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF ENDY HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. ENDY’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE MATTRESS GIVING RISE TO SUCH LIABILITY.

    SOME PROVINCES OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

    THE UNWASHED ENDY BEDDING ACCESSORIES’ ACTUAL MEASUREMENT SIZE MAY SLIGHTLY VARY. WE ALLOW FOR VARIANCES WITHIN 0.5 INCH (+/-). ALL 100% COTTON FABRICATION MAY RESULT IN SLIGHT SHRINKAGE AFTER A FEW WASHES, BUT UPTO A MAXIMUM OF 3 - 5% IN TOTAL.

    Endy Trials

    Learn about our product trials

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    Endy Care

    Tips for caring for your Endy products

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    Terms of Use

    Information about our site & products

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    Published March 25th 2020

    Comfort when you need it most

    Your comfort and safety are our top priorities and at the heart of every decision we make. Here are some of the steps we are taking to ensure the products you love will be delivered in the safest way possible.

    • Health and safety measures

      Our manufacturing, warehousing, and delivery partners are committed to strict sanitization procedures, including frequent hand washing and truck sanitation.

    • Signature-free delivery

      Our couriers do not require a signature on delivery. Your package can be left safely on your doorstep for you to collect at your convenience.

    • Our team is here to help

      The Endy Dream Team is working remotely and will continue to provide you with exceptional customer service via phone, email, and live chat.

    Thank you for your loyalty and support.

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