Endy Sheets Warranty
Your new Endy Sheets are covered by a 1-year Limited Warranty. For a year after purchase, if your sheets have a defect covered under our warranty, we will offer a one-time replacement or repair. This includes all parts of the sheets. There is no fee or deductible required. If the warranty claim happens during your 60-night trial period, the trial will be paused during shipment of the replacement sheets and the trial will resume upon delivery of the replacement Endy Sheets. Partial returns of items in the sheets set are not accepted.
This Limited Warranty covers the following during normal wear:
Any physical flaw in the sheets despite normal usage and proper handling.
This limited warranty does not cover:
Normal wear and tear as a result of washing and normal use.
Physical abuse or damage, including but not limited to stains, burns, tears, cuts, or liquid damage resulting from use by customer; provided, that the defect is caused by such abuse or damage.
Damage incurred by transportation after initial delivery.
Product that is sold by an unauthorized retailer or product that is any way sold as “used” or any other similar wording indicating the product is not “new”.
Except for the terms provided above, Endy will not charge the purchasers to repair or replace purchaser’s sheets if they are deemed defective during the length of this 1-year Limited Warranty. No new warranty will be provided for the replacement product. Any warranty claim is only applicable within the country of original delivery.
During the 60-Night Trial, if a purchaser elects to change to a different size, they may do so one time by paying the difference between the cost of the original product and the cost of the product being replaced if applicable. In the event the purchaser is moving down in size, Endy will reimburse the difference. In both cases, a new warranty will be issued.
Exchanged sheets are subject to the same 1-year Limited Warranty as the original sheets.