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    Endy® Bed Frame Warranty

    Your new Endy® Bed Frame is covered by a 5-year Limited Warranty.

    Your Responsibility

    The Platform Bed Frame warranty covers the original purchaser of any Endy Bed Frame who is located in Canada. Any warranty, or implied warranty, is only valid for the period of time the Bed Frame is owned by the original purchaser of the Bed Frame. The original purchaser, for the purposes of this warranty, is the first purchaser of the Bed Frame from endy.com or an Endy authorized retailer. Please retain a copy of the original receipt as proof of purchase.

    Photos, the lot # (located on the bed frame), and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.

    What Is Covered in the Warranty

    Covered Not Covered

    Any physical flaw in the Platform Bed Frame that causes material to split or crack, despite normal usage and proper handling.

    Endy may decide to replace the component or the whole Platform Bed Frame depending on issue.

    Damages from customer jumping, climbing or laying directly onto the Platform Bed Frame without mattress.

    A slight colour change of fabric after long-term exposure to light or usage.

    Comfort preference or Bed Frame height preference.

    Any stains, burns, tears, cuts, or liquid/moisture damage resulting from use by customer or their environment.

    Damage incurred by transportation after initial delivery.

    Damage due to use on an inappropriate surface/placement. The Platform Bed Frame must be placed directly onto the leveled floor.

    Any modification(s) made to the Platform Bed Frame.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.

    Covered Not Covered

    Any physical flaw in the Platform Bed Frame that causes material to split or crack, despite normal usage and proper handling.

    Endy may decide to replace the component or the whole Platform Bed Frame depending on issue.

    Damages from customer jumping, climbing or laying directly onto the Platform Bed Frame without mattress.

    A slight colour change of fabric after long-term exposure to light or usage.

    Comfort preference or Bed Frame height preference.

    Any stains, burns, tears, cuts, or liquid/moisture damage resulting from use by customer or their environment.

    Damage incurred by transportation after initial delivery.

    Damage due to use on an inappropriate surface/placement. The Platform Bed Frame must be placed directly onto the leveled floor.

    Any modification(s) made to the Platform Bed Frame.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.

    Endy Trials

    Learn about our product trials

    Learn More

    Endy Care

    Tips for caring for your Endy products

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    Terms of Use

    Information about our site & products

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