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    Endy® Upholstered Adjustable Base Warranty

    Your new Upholstered Adjustable Base is covered by a 15-year Limited Warranty.

    Your Responsibility

    The Upholstered Adjustable Base warranty covers the original purchaser of the adjustable bed for the term specified, while they are located in Canada. Any warranty, or implied warranty, is only valid for the period of time the product is owned by the original purchaser. The original purchaser, for the purposes of this warranty, is the first purchaser of the product from endy.com or an Endy authorized retailer. Please retain a copy of the original receipt as proof of purchase.

    Photos, the lot # (located on the product), and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.

    What Is Covered in the Warranty

    Covered Not Covered

    Years 1-15: Any physical flaw despite normal usage and proper handling on removable metal frame parts including mattress retainer bar, metal legs, metal support beams and hardware.

    Any damage resulting from improper handling or misuse, physical abuse or connection to an improper power supply, or by customer’s failing to adhere to the Owner’s Guide provided with the product.

    Years 1-5: Any physical flaw despite normal usage and proper handling on the outer upholstered frame and headboard, including upholstered footboard, upholstered headboard and upholstered side rails.

    Unauthorized repair or replacement of the product or any of the parts.

    Years 1-2: Any physical flaw despite normal usage and proper handling on all components of the Upholstered Adjustable bed including motors, cords, control box, base panels and remote controller.

    A slight colour change of the fabric after long-term exposure to light or usage.

    Any stains, burns, tears, cuts, or liquid/moisture damage resulting from use by customer or their environment.

    Normal wear and tear as a result of cleaning and normal use.

    Any damage caused if the recommended weight restriction has been exceeded.

    Any issue if modification(s) were made to the product.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.

    Damage due to jumping, climbing or laying directly on the bed frame without a mattress.

    Damage due to use on an inappropriate surface/placement. The product must be placed directly onto a leveled floor.

    Covered Not Covered

    Years 1-15: Any physical flaw despite normal usage and proper handling on removable metal frame parts including mattress retainer bar, metal legs, metal support beams and hardware.

    Any damage resulting from improper handling or misuse, physical abuse or connection to an improper power supply, or by customer’s failing to adhere to the Owner’s Guide provided with the product.

    Years 1-5: Any physical flaw despite normal usage and proper handling on the outer upholstered frame and headboard, including upholstered footboard, upholstered headboard and upholstered side rails.

    Unauthorized repair or replacement of the product or any of the parts.

    Years 1-2: Any physical flaw despite normal usage and proper handling on all components of the Upholstered Adjustable bed including motors, cords, control box, base panels and remote controller.

    A slight colour change of the fabric after long-term exposure to light or usage.

    Any stains, burns, tears, cuts, or liquid/moisture damage resulting from use by customer or their environment.

    Normal wear and tear as a result of cleaning and normal use.

    Any damage caused if the recommended weight restriction has been exceeded.

    Any issue if modification(s) were made to the product.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.

    Damage due to jumping, climbing or laying directly on the bed frame without a mattress.

    Damage due to use on an inappropriate surface/placement. The product must be placed directly onto a leveled floor.

    Upholstered Adjustable Bed Specifications

    Endy Care

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    Endy Care

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