Congrats! You’ve received Endy® Foam Headboard Warranty
Your new Endy® Foam Headboard is covered by a 5-year Limited Warranty.
Each customer is eligible for a 5-year limited warranty on any heaboard purchased directly from endy.com or an Endy authorized retailer. For 5 years following your Endy Foam Heaboard purchase, if you experience a manufacturing defect that is covered under our warranty, we will offer a one-time replacement or repair of the original Foam Headboard in the size purchased. This includes all components of the Foam Headboard. There is no fee or deductible required. The collection of the original product and delivery of the replacement will be completed by Endy at no cost to the customer. If the warranty claim happens during your 30-night trial period, the trial will be paused during shipment of the replacement Foam Headboard and the trial will resume upon delivery of the replacement Endy Foam Headboard.
Your Responsibility
The Endy Foam Headboard warranty covers the original purchaser of any Endy Foam Headboard who is located in Canada. Any warranty, or implied warranty, is only valid for the period of time the foam headboard is owned by the original purchaser of the Foam Headboard. The original purchaser, for the purposes of this warranty, is the first purchaser of the Foam Headboard from endy.com or an Endy authorized retailer. Please retain a copy of the receipt, which was sent to the email address on record.
Photos, the lot # (located on the foam headboard), and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.
What is covered in the warranty
| Covered | Not Covered |
|---|---|
Degradation, which causes the foam headboard to have a visible indentation greater than one (1) inch, not associated with improper use. |
A slight colour change of fabric after long-term exposure to light or usage. |
Any physical flaw in the foam headboard that causes foam material to split or crack, despite normal usage and proper handling. |
Comfort preference or size preference. |
Any defect or flaw in the zipper assembly of the Foam Headboard cover. Endy may decide to repair or replace the cover that wraps the Endy Foam Headboard. |
Damage due to inappropriate use of the foam headboard. The Endy Foam Headboard must be placed directly against the wall and must be used with an Endy Bed Frame. |
Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”. |
Replacements
Except for the terms provided above, Endy will not charge the purchasers to repair or replace a purchaser’s Endy Foam Headboard if it is deemed defective during the length of this 5-year Limited Warranty. No new warranty will be provided for the replacement product. The warranty approval process is up to Endy’s sole discretion, and not up to the customer’s interpretation of our warranty policy.
Disclaimer, limitation on liability
TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE FOAM HEADBOARD IS PROVIDED “AS IS” AND THIS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME PROVINCES OR TERRITORIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
SOME PROVINCES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM PROVINCE TO PROVINCE AND JURISDICTION TO JURISDICTION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED FOAM HEADBOARD WARRANTY, IN NO EVENT WILL ENDY OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE FOAM HEADBOARD OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF ENDY HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. ENDY’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE FOAM HEADBOARD GIVING RISE TO SUCH LIABILITY.
SOME PROVINCES OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
THE UNWASHED ENDY BEDDING ACCESSORIES’ ACTUAL MEASUREMENT SIZE MAY SLIGHTLY VARY. WE ALLOW FOR VARIANCES WITHIN 0.5 INCH (+/-). ALL 100% COTTON FABRICATION MAY RESULT IN SLIGHT SHRINKAGE AFTER A FEW WASHES, BUT UPTO A MAXIMUM OF 3 - 5% IN TOTAL.
