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    Product Coordinator

    Endy is currently looking for a Product Coordinator to join our dynamic Operations team, who will play a key role in supporting the strategy and development of our product line. As the Product Coordinator, you will work closely with the Senior Manager, Product Strategy & Development to actively assist in the management of projects, documentation and processes, warranties, metrics, and relationships with vendors and stakeholders.

    Our ideal candidate has a keen eye for detail and organization and is extremely passionate about creating new processes and finding efficiencies in existing ones. You are extremely personable and love to collaborate with various stakeholders, and have a strong ability to facilitate conversations and track project progression. You will play an integral part in creating the best possible product experience for our customers.

    What you'll do

    • Actively manage Material Master and Product Specification documentation to provide to vendors and the Endy team
    • Assist with project management on new product launches through proactively identifying challenges in project work, facilitating meetings, providing required information and resources, and tracking tasks and milestones
    • Work cross-functionally across departments such as Marketing, Finance, Customer Experience, and Creative to share product knowledge, updates, and launches
    • Identify and manage multiple day-to-day priorities
    • Manage and optimize warranty claims and returns processes
    • Create and update metrics related to products and quality
    • Support vendor relationships through organizing periodical review meetings and managing day-to-day escalations with the Operations team
    • Work closely with vendors on product-related projects as needed

    Who you are

    • 1-2 years’ of experience in a product management, quality, analytical, or operational role, preferably in e-commerce
    • Bachelor’s Degree in a relevant field
    • High proficiency in Microsoft Office (Word, Excel, Powerpoint)
    • Exceptional organizational skills with a passion for documentation and processes
    • Comfortable with uncertainty and approaches challenges with a positive attitude
    • Strong interpersonal with a desire to motivate teams and facilitate conversations to meet tight deadlines
    • Able to use communication skills to have a strong impact and influence key decisions
    • Can effectively identify and manage multiple priorities, with the capability to shift them based on changing business priorities as needed
    • Demonstrative persistence and resilience when working with vendors
    • Able to respond positively and act with a sense of urgency to challenging work and deadlines
    • Familiarity with Project Management concepts and principles an asset
    • Experience in managing vendors an asset
    • Bilingualism (French/English) considered an asset

    Our ideal candidate

    • A self-starter with an entrepreneurial mindset
    • A hard-worker with proven organizational and time management skills
    • A creative problem-solver with a strong attention to detail
    • A powerful communicator who is able to use oral & written skills to make an impact
    • A success-driven mindset with a constant willingness to learn and improve
    • A collaborative individual who thrives in an independent or team environment
    • Someone who LOVES sleep!

    Applicants are strongly encouraged to submit their application with a cover letter. We thank all applicants for their interest in Endy; however only those selected for an interview will be contacted.

    Endy is proud to be an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment and selection process, and cultivating a diverse and inclusive workplace for all employees. Accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act are available upon request at all stages of the employment process.

    Follow us on Instagram @LifeAtEndy to stay up to date on Endy career opportunities!

    Helpful Hints

    Joining the Team: Operations

    Operations

    Our Operations team ensures that we provide quality Endy products and that they are easily accessible to customers. The operations team focuses on all things regarding production, product development, transportation, warehousing, distribution, demand planning, and suppliers.

    Join our team if you are:

    Resourceful

    You can easily interpret situations and proactively adapt with sensible solutions.

     

    Ingenious

    You are skilled at finding new and improved ways of doing things through discovering, inventive, and planning.

     

    A Critical-Thinker

    You naturally go into a deeper level of thinking to produce innovative ideas.

     

    Skilled Problem-Solver

    You can think fast and come up with effective solutions to last-minute problems.

     

    Personable

    You are kind, approachable, and can easily form relationships.

     

    Team Player

    You are helpful, and always seek new ways to be a valuable member to the team.

     

    The Perks

    Wellness Program

    Parental Leave Program

    Endy Products & Discounts

    Flexible Vacation Policy

    Health & Lifestyle Benefits

    Monthly Team Events

    Application Timeline

    • Discover 01
      Chat with our People & Culture team about current opportunities at Endy and apply through our Careers website.
    • Talk 02
      Take part in a phone screening with the Coordinator, People & Culture and Hiring Manager
    • Showcase 03
      Complete a short assignment to showcase your skills (if applicable).
    • Meet 04
      Come into our office to meet with the Director, People & Culture and Hiring Manager, along with a few more members of our team.
    • Offer 05
      Receive a job offer to join the Endy Dream Team! 
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    Published March 25th 2020

    Comfort when you need it most

    Your comfort and safety are our top priorities and at the heart of every decision we make. Here are some of the steps we are taking to ensure the products you love will be delivered in the safest way possible.

    • Health and safety measures

      Our manufacturing, warehousing, and delivery partners are committed to strict sanitization procedures, including frequent hand washing and truck sanitation.

    • Signature-free delivery

      Our couriers do not require a signature on delivery. Your package can be left safely on your doorstep for you to collect at your convenience.

    • Our team is here to help

      The Endy Dream Team is working remotely and will continue to provide you with exceptional customer service via phone, email, and live chat.

    Thank you for your loyalty and support.

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