The Endy® Bedding Collection | Product Trials | Endy®

Other Endy Products

Other Endy Products

Other Endy Products

Shipping

Free shipping is available to the 10 provinces in Canada and there is a non-refundable shipping surcharge for orders shipping out to the Canadian Territories. There is no fee or deductible required for the product, and transportation of any replacement is free to any provincial street address in Canada.
Should you choose a delivery service or option provided directly through one of Endy’s delivery providers, the delivery contract at that point will be directly between you and the delivery partner, not Endy. Endy will no longer be able to act as your primary point of contact for shipping inquires.

Size Exchanges

If the incorrect size is ordered, a one-time size exchange will be offered within the 100-Night Trial. Receiving a replacement does not restart the 100-Night Trial, however the Trial will be paused while the replacement is in transit. To limit the impact on the environment, it is strongly recommended to determine the correct size required before an order is placed.

Returns

The product, opened or unopened, can only be returned within the 100-Night Trial. In the event of a return, the pickup address can differ from the original delivery address, however it must be a valid street address within Canada. Any environmental and/or customer-inflicted damage will disqualify the ability to exchange or return. Additionally, to ensure our mattresses can be donated to charities, all returns must be in good condition and free of stains/damage.

Customer may return a maximum of two (2) of each product line per initial order, validated by the order number, customer name, or shipping address. Please try our products first before ordering in large quantities.

Any returned product type will not be eligible for additional subsequent trials (i.e. if you return a Mattress, you will not be eligible for another 100-night trial on future mattress orders).

Once a return is requested and the required information has been provided for a pillow, sheet, and/or mattress protector return, Endy will provide you with a prepaid shipping label. The shipping label is valid for two (2) weeks after being requested and must be shipped before that time in order to be eligible for a return and refund.

Billing

Promotional codes or offers cannot be combined and promotional codes cannot be used in combination with the financing option available through PayBright.

Replacements

Except for the terms provided above, Endy will not charge the purchasers to repair or replace purchaser’s sheets if they are deemed defective during the length of this 1-year Limited Warranty. No new warranty will be provided for the replacement product. The warranty approval process is up to Endy’s sole discretion, and not up to the customer’s interpretation of our warranty policy.

Warranties

Learn about our product warranties

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Endy Care

Tips for caring for your Endy products

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Terms of Use

Information about our site & products

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