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    Manager, Supply Chain Optimization

    Endy is looking for a Manager, Supply Chain Optimization who will support the Operations team in a variety of exciting ways. Within the Operations department, the Supply Chain team works towards enabling better customer experience while remaining cost efficient. Supply Chain objectives include cost optimization, inventory management, on time shipping, and customer satisfaction. 

    As the Manager, Supply Chain Optimization, you will have the ability to lead various projects within the Operations team and work closely with vendors and cross-functional teams. Our ideal candidate is someone who possesses a high degree of ownership and enjoys building things from scratch. You are comfortable with change and ambiguity, embrace the opportunity to wear many hats, and relish the chance to solve hard problems in short order. You will play an integral role in ensuring our customer receives the best possible delivery experience.

    What you'll do

    Operations Projects

    • Develop a solid understanding of all the Operations processes at Endy
    • Lead a diversity of projects working with internal and external partners to support the Operations team, related to IT systems, warehousing manufacturing, engineering, multichannel optimization, or any other field as required
    • Create, maintain and disseminate project information (timeline, KPI, progress) to stakeholders and senior management
    • Ensure all deliverables are meeting business partner expectations, including adherence to established timelines and budgets
    • Organize and lead structured requests for proposals for externally sourced services that are needed


    Vendors Relationship Management

    • Manage day-to-day escalations with all our vendors for existing finished goods, ensuring that Endy’s interests are covered while maintaining healthy relationships
    • Lead periodical reviews with our local and international vendors and monitor action plans execution as required
    • Create, negotiate, and implement SLAs and/or contracts with existing or new vendors to maintain healthy and sustainable partnerships
    • Partner with the Product team to identify, assess and onboard new vendors


    Process Optimization and Documentation

    • Work closely with Operations and cross-functional team members to audit and optimize team processes
    • Document existing and new processes to support training and audits
    • Uphold, recommend and implement best practices to create efficiencies and remain cost-efficient
    • Measure and report headcount needs to drive efficiencies and optimization

    Who you are

    • 7+ years supply chain and/or vendor management experience (Experience in both is a plus!)
    • Bachelor's degree in supply chain, procurement or relevant field of study
    • Experience leading project delivery for complex, cross-functional projects.
    • Experience managing and negotiating with vendors in an industrial environment
    • Advanced proficiency is Microsoft Excel
    • Well versed in systems integration, including Cloud platforms and ERP system
    • Curious, high-energy, and flexible with a passion for thinking outside the box in a fast-paced environment
    • Highly collaborative with excellent interpersonal skills, with the ability to forge strong cross-functional relationships
    • Ability to project manage projects from identification to implementation stages
    • Well organized self-starter who is able to make sound decisions with integrity and proper analysis of data
    • Ability to influence without authority in a cross-functional and multidisciplinary environment
    • Strategic and tactical mindset skilled at dealing with change and ambiguity
    • Excellent analytical skills with an investigative approach to situations
    • API and EDI experience an asset
    • Bilingual (EN/FR) an asset

    Our ideal candidate

    • A self-starter with an entrepreneurial mindset
    • A hard-worker with proven organizational and time management skills
    • A creative problem-solver with a strong attention to detail
    • A powerful communicator who is able to use oral & written skills to make an impact
    • A success-driven mindset with a constant willingness to learn and improve
    • A collaborative individual who thrives in an independent or team environment
    • Someone who LOVES sleep!

    Applicants are strongly encouraged to submit their application with a cover letter. We thank all applicants for their interest in Endy; however only those selected for an interview will be contacted.

    Endy is proud to be an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment and selection process, and cultivating a diverse and inclusive workplace for all employees. Accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act are available upon request at all stages of the employment process.

    Follow us on Instagram @LifeAtEndy to stay up to date on Endy career opportunities!

    Helpful Hints

    Joining the Team: Operations


    Our Operations team ensures that we provide quality Endy products and that they are easily accessible to customers. The operations team focuses on all things regarding production, product development, transportation, warehousing, distribution, demand planning, and suppliers.

    Join our team if you are:


    You can easily interpret situations and proactively adapt with sensible solutions.



    You are skilled at finding new and improved ways of doing things through discovering, inventive, and planning.


    A Critical-Thinker

    You naturally go into a deeper level of thinking to produce innovative ideas.


    Skilled Problem-Solver

    You can think fast and come up with effective solutions to last-minute problems.



    You are kind, approachable, and can easily form relationships.


    Team Player

    You are helpful, and always seek new ways to be a valuable member to the team.


    The Perks

    Wellness Program

    Parental Leave Program

    Endy Products & Discounts

    Flexible Vacation Policy

    Health & Lifestyle Benefits

    Monthly Team Events

    Application Timeline

    • Discover 01
      Chat with our People & Culture team about current opportunities at Endy and apply through our Careers website.
    • Talk 02
      Take part in a phone screening with the Coordinator, People & Culture and Hiring Manager
    • Showcase 03
      Complete a short assignment to showcase your skills (if applicable).
    • Meet 04
      Come into our office to meet with the Director, People & Culture and Hiring Manager, along with a few more members of our team.
    • Offer 05
      Receive a job offer to join the Endy Dream Team! 

    Published March 25th 2020

    Comfort when you need it most

    Your comfort and safety are our top priorities and at the heart of every decision we make. Here are some of the steps we are taking to ensure the products you love will be delivered in the safest way possible.

    • Health and safety measures

      Our manufacturing, warehousing, and delivery partners are committed to strict sanitization procedures, including frequent hand washing and truck sanitation.

    • Signature-free delivery

      Our couriers do not require a signature on delivery. Your package can be left safely on your doorstep for you to collect at your convenience.

    • Our team is here to help

      The Endy Dream Team is working remotely and will continue to provide you with exceptional customer service via phone, email, and live chat.

    Thank you for your loyalty and support.

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