Endy Mattress Product Terms & Conditions
Each customer is eligible for one (1) 100-Night Trial per purchase, per product. Once a customer has made a return within their 100-Night Trial, they are not eligible for another trial on the same product. The 100-Night Trial is non-transferable and any returns require proof of purchase. Free shipping is available to the 10 provinces in Canada and there is a non-refundable shipping surcharge for orders shipping out to the Canadian Territories. There is no fee or deductible required for the product, and transportation of the replacement is free to any provincial street address in Canada.
Promotional codes or offers cannot be combined and promotional codes cannot be used in combination with the financing option available through PayBright.
If the incorrect size is ordered, a one-time size exchange will be offered within the 100-Night Trial. Receiving a replacement does not restart the 100-Night Trial, however the Trial will be paused while the replacement is in transit. To limit the impact on the environment, it is strongly recommended to determine the correct size required before an order is placed.
The product, opened or unopened, can only be returned within the 100-Night Trial. In the event of a return, the pickup address can differ from the original delivery address, however it must be at a valid street address within Canada. Any environmental and/or customer-inflicted damage will disqualify the ability to exchange or return.