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    *Please note: extra shipping charges may apply for the Canadian territories.

    Please contact hello@endy.com or call 1 866 304 3639 for inquiries.

    Authorized Dealer Warranty

    Your new Mattress is covered by a 10-year Limited Warranty

    Each customer is eligible for a 10-year limited warranty on any mattress produced by Endy, purchased directly from an Endy authorized retailer. All warranty claims are to be initiated with the retailer, please contact the original purchase location for further information. For 10 years following your purchase, if you experience a manufacturing defect that is covered under the warranty, you will receive a one-time refund, repair or replacement at Endy’s sole discretion. This includes all components of the mattress.

    Your Responsibility

    The mattress warranty covers the original purchaser of any mattress produced by Endy who is located in Canada. Any warranty, or implied warranty, is only valid for the period of time the Mattress is owned by the original purchaser of the Mattress. The original purchaser, for the purposes of this warranty, is the first purchaser of the Mattress from an Endy authorized retailer. Please retain a copy of the original receipt as proof of purchase.

    Photos and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.

    What Is Covered in the Warranty

    Covered Not Covered

    Any physical flaw in the mattress that causes foam material to split or crack, despite normal usage and proper handling.

    Comfort preference or mattress height preference.

    Any defect or flaw in the zipper assembly of the mattress cover.

    Any stains, burns, tears, cuts, or liquid/moisture damage resulting from use by customers or their environment.

    Damage due to use with an inappropriate foundation. The mattress produced by Endy must not be placed directly on the floor and must use a proper, raised frame which provides support along the entire bottom surface of the Mattress with no gaps larger than 3 inches.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.
    Covered Not Covered

    Any physical flaw in the mattress that causes foam material to split or crack, despite normal usage and proper handling.

    Comfort preference or mattress height preference.

    Any defect or flaw in the zipper assembly of the mattress cover.

    Any stains, burns, tears, cuts, or liquid/moisture damage resulting from use by customers or their environment.

    Damage due to use with an inappropriate foundation. The mattress produced by Endy must not be placed directly on the floor and must use a proper, raised frame which provides support along the entire bottom surface of the Mattress with no gaps larger than 3 inches.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.

    Your new Pillow is covered by a 3-year Limited Warranty

    Each customer is eligible for a 3-year limited warranty on any pillow purchased directly from an Endy authorized retailer. All warranty claims are to be initiated with the retailer, please contact the original purchase location for further information. For 3 years after purchase, if your pillow has a manufacturing defect covered under our warranty, we will offer a one-time refund, repair or replacement at Endy’s sole discretion. This includes all parts of the pillow. There is no fee or deductible required.

    Your Responsibility

    The Endy Pillow warranty covers the original purchaser of any Endy Pillow who is located in Canada. Any warranty, or implied warranty, is only valid for the period of time the Pillow is owned by the original purchaser of the Pillow. The original purchaser, for the purposes of this warranty, is the first purchaser of the Pillow from an Endy authorized retailer. Please retain a copy of the original receipt as proof of purchase.

    Photos and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.

    What Is Covered in the Warranty

    Covered Not Covered

    Any defect or flaw in the zipper assembly of the pillow cover. Endy may decide to repair or replace the cover provided on the pillow.

    Comfort preference or pillow height preference.

    Any stains, burns, tears, cuts, or liquid damage resulting from use by customers.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.

    Loss of foam as removed by customer.
    Covered Not Covered

    Any defect or flaw in the zipper assembly of the pillow cover. Endy may decide to repair or replace the cover provided on the pillow.

    Comfort preference or pillow height preference.

    Any stains, burns, tears, cuts, or liquid damage resulting from use by customers.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.

    Loss of foam as removed by customer.

    Your new Sheets is covered by a 1-year Limited Warranty

    Each customer is eligible for a 1-year limited warranty on any sheets purchased directly from an Endy authorized retailer. All warranty claims are to be initiated with the retailer, please contact the original purchase location for further information. For a year after purchase, if your sheets have a defect covered under our warranty, we will offer a one-time refund, repair or replacement at Endy’s sole discretion. This includes all parts of the sheets. There is no fee or deductible required.

    Your Responsibility

    The Endy Sheets warranty covers the original purchaser of any Endy Sheets who is located in Canada. Any warranty, or implied warranty, is only valid for the period of time the Sheet Set is owned by the original purchaser of the Sheet set. The original purchaser, for the purposes of this warranty, is the first purchaser of the Sheets from an Endy authorized retailer. Please retain a copy of the original receipt as proof of purchase.

    Photos and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.

    What Is Covered in the Warranty

    Covered Not Covered

    Any physical flaw in the sheets despite normal usage and proper handling.

    Normal wear and tear as a result of washing and normal use.

    Comfort preference.

    Physical abuse or damage, including but not limited to stains, burns, tears, cuts, or liquid damage resulting from use by customer; provided, that the defect is caused by such abuse or damage.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.
    Covered Not Covered

    Any physical flaw in the sheets despite normal usage and proper handling.

    Normal wear and tear as a result of washing and normal use.

    Comfort preference.

    Physical abuse or damage, including but not limited to stains, burns, tears, cuts, or liquid damage resulting from use by customer; provided, that the defect is caused by such abuse or damage.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.

    Your new Duvet is covered by a 1-year Limited Warranty

    Each customer is eligible for a 1-year limited warranty on any duvet purchased directly from an Endy authorized retailer. All warranty claims are to be initiated with the retailer, please contact the original purchase location for further information. For 1 year after purchase, if your duvet has a manufacturing defect covered under our warranty, we will offer a one-time refund, repair or replacement at Endy’s sole discretion. This includes all parts of the duvet. There is no fee or deductible required.

    Your Responsibility

    The Endy Duvet warranty covers the original purchaser of any Endy Duvet who is located in Canada. Any warranty, or implied warranty, is only valid for the period of time the Duvet is owned by the original purchaser of the Duvet. The original purchaser, for the purposes of this warranty, is the first purchaser of the Duvet from an Endy authorized retailer. Please retain a copy of the original receipt as proof of purchase.

    Photos and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.

    What Is Covered in the Warranty

    Covered Not Covered

    Any physical flaw in the duvet despite normal usage and proper handling.

    A normal decrease in the loftiness of the filling after long-term use.

    Comfort preference or size preference.

    Physical abuse or damage, including but not limited to stains, burns, tears, cuts, or liquid damage resulting from use by customer; provided, that the defect is caused by such abuse or damage.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.
    Covered Not Covered

    Any physical flaw in the duvet despite normal usage and proper handling.

    A normal decrease in the loftiness of the filling after long-term use.

    Comfort preference or size preference.

    Physical abuse or damage, including but not limited to stains, burns, tears, cuts, or liquid damage resulting from use by customer; provided, that the defect is caused by such abuse or damage.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.

    Your new Duvet Cover is covered by a 1-year Limited Warranty

    Each customer is eligible for a 1-year limited warranty on any duvet cover purchased from an Endy authorized retailer. All warranty claims are to be initiated with the retailer, please contact the original purchase location for further information. For 1 year after purchase, if your duvet cover has a manufacturing defect covered under our warranty, we will offer a one-time refund, repair or replacement at Endy’s sole discretion.. This includes all parts of the duvet cover. There is no fee or deductible required.

    Your Responsibility

    The Endy Duvet Cover warranty covers the original purchaser of any Endy Duvet Cover who is located in Canada. Any warranty, or implied warranty, is only valid for the period of time the Duvet Cover is owned by the original purchaser of the Duvet Cover. The original purchaser, for the purposes of this warranty, is the first purchaser of the Duvet Cover from an Endy authorized retailer. Please retain a copy of the original receipt as proof of purchase.

    Photos and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.

    What Is Covered in the Warranty

    Covered Not Covered

    Any defect or flaw in the zipper assembly of the duvet cover. Endy may decide to repair or replace the cover.

    Comfort preference or size preference.

    A normal wear and tear as a result of laundering and normal usage.

    Any stains, burns, tears, cuts, or liquid damage resulting from use by customers.

    Damage incurred by transportation after initial delivery.
    Covered Not Covered

    Any defect or flaw in the zipper assembly of the duvet cover. Endy may decide to repair or replace the cover.

    Comfort preference or size preference.

    A normal wear and tear as a result of laundering and normal usage.

    Any stains, burns, tears, cuts, or liquid damage resulting from use by customers.

    Damage incurred by transportation after initial delivery.

    Your new Weighted Blanket is covered by a 1-year Limited Warranty

    Each customer is eligible for a 1-year limited warranty on any weighted blanket purchased from an Endy authorized retailer. All warranty claims are to be initiated with the retailer, please contact the original purchase location for further information. For 1 year following your Endy Weighted Blanket purchase, if you experience a manufacturing defect that is covered under our warranty, we will offer a one-time refund, repair or replacement at Endy’s sole discretion. This includes all components of the Weighted Blanket. There is no fee or deductible required.

    Your Responsibility

    The Endy Weighted Blanket warranty covers the original purchaser of any Endy Weighted Blanket who is located in Canada. Any warranty, or implied warranty is only valid for the period of time the Weighted Blanket is owned by the original purchaser of the Weighted Blanket. The original purchaser, for the purposes of this warranty, is the first purchaser of the Weighted Blanket from an Endy authorized retailer. Please retain a copy of the original receipt as proof of purchase.

    Photos, the lot # (located on the back of the care label), and original proof of purchase may be required upon a warranty request in order to identify and assess the warranty issue.

    What Is Covered in the Warranty

    Covered Not Covered

    Any defect or flaw in the zipper assembly of the cover. Endy may decide to repair or replace the cover.

    A normal wear and tear as a result of laundering and normal usage.

    Comfort preference or size preference.

    Any stains, burns, tears, cuts, or liquid damage resulting from use by customers.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.
    Covered Not Covered

    Any defect or flaw in the zipper assembly of the cover. Endy may decide to repair or replace the cover.

    A normal wear and tear as a result of laundering and normal usage.

    Comfort preference or size preference.

    Any stains, burns, tears, cuts, or liquid damage resulting from use by customers.

    Damage incurred by transportation after initial delivery.

    Product that is sold by an unauthorized retailer or product that is in any way sold as “used” or any other similar wording indicating the product is not “new”.